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Privacy Policy

 

1. Scope Of This Policy

Livocanta (Hereinafter Referred To As "We") Operates An Online Store, And This Privacy Policy Applies To Information Processing Activities That Occur When You Use Our Website And Related Online Services, Including Browsing The Website, Creating An Account, Placing Orders, Contacting Customer Support, And Other Interactions Related To Our Online Services.

This Policy Applies Only To Our Online Service Scenarios.

2. Information Collection And Cookies

We May Collect Information Through The Following Methods When You Use The Website.

  • Information You Provide Voluntarily, Such As Order Details, Contact Information, And Payment Related Information.
  • Device And Usage Information, Such As Access Time, Browsing Records, And Basic Device Information.
  • Cookies And Similar Technologies Used To Recognize Users, Save Preference Settings, Support Website Functions, And Improve User Experience.

Cookies Are Small Data Files Stored On Your Device. You Will Be Notified About Cookies When You Visit The Website, And You Can Choose Whether To Authorize Their Use.

3. How We Use Information And When We Share It

We Use The Information We Collect For The Following Purposes.

  • To Process Orders And Provide The Services You Purchase.
  • To Communicate With You And Provide Customer Support.
  • To Improve Website Performance And User Experience.
  • To Protect Transaction Security And Reduce Fraud Risks.

We Use Information Only Within A Necessary Scope. We May Share Information With Service Partners Only When Needed To Complete Essential Steps Such As Order Processing, Payment Handling, And Delivery Arrangements. We Do Not Use Your Information For Purposes Unrelated To The Services Provided Through Our Online Store.

4. Data Storage And Cookies Management

We Take Reasonable Measures To Protect The Information We Collect And Store It Only For As Long As Needed To Achieve The Purposes Described In This Policy.

The Use Of Cookies Is Based On Your Awareness And Authorization. You Can Manage, Restrict, Or Delete Cookies Through Your Browser Settings, But Doing So May Affect The Normal Operation Of Certain Website Features.

5. Your Rights

You Have The Following Rights Regarding Your Personal Information.

  • To Access Your Personal Information And Obtain A Copy.
  • To Correct Or Update Inaccurate Information.
  • To Delete Your Personal Information Or Restrict Certain Processing Activities.
  • To Withdraw Your Authorization Or Consent At Any Time.

To Exercise These Rights, Please Contact Us Using The Contact Information Provided In This Policy. We Will Handle Requests Within A Reasonable Timeframe.

6. Legal Basis For Processing Under GDPR Policy

We Process Personal Data Based On The Legal Bases Recognized Under GDPR Policy, Including The Following.

  • Contract Performance, To Process Orders And Provide The Services You Purchase.
  • Explicit Consent, For Newsletter Subscriptions And Marketing Activities.
  • Compliance With Legal Obligations, For Tax, Accounting, And Regulatory Purposes.
  • Legitimate Interests, To Improve User Experience And Prevent Fraud.

7. Contact Information

Address: 10505 Providence Dr Unit 205, Johnston, IA 50131, US

Phone: +1 (929) 353-2561

Email: contact@livocanta.com

Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)